We hope you will be very happy with every purchase, however if you do need to return any items we offer a simple local returns service for our US customers, taking away the hassle of returning unwanted items.
To create a returns label click here and follow the instructions.* $9.95 will be deducted from your refund to cover the cost of postage.
Please note that you will require a printer to print your returns label.
Simply return your items to us within 60 days of receiving your order and we will take care of the rest.
*Pierced products ( such as earrings) cannot be returned for hygiene reasons. This does not affect your statutory rights.
In line with Consumer Contract Regulations 2014 and if your returns meet the criteria outlined in our policy but the standard postage has yet to be refunded, please contact us by using the Contact Us button below, or call our Customer Care Team on 1 855 753 4444
We’re so sorry…we always strive to make sure your order arrives exactly as you’d expect it to but, very occasionally, mistakes can happen. In the unlikely event that your parcel arrives with an incorrect item, please phone our friendly Customer Care Team on 0161 286 4321, and we’ll arrange for you to return the incorrect item and have the correct one sent out on its return.