Privacy Statement

Our Commitment to Privacy

1. Who we are
Cotton Traders is the trading name of Cotton Traders Limited, a company incorporated and registered in England & Wales with company no. 02125768. Our registered office is Cotton Traders House, Broadheath, Altrincham, Cheshire, WA14 5GZ, United Kingdom

2. What information will Cotton Traders collect about me?
Cotton Traders will collect personal information about you when you place an order online or over the telephone or when you sign up to receive emails and/or catalogs. This information might include your name, postal address, email address, telephone or mobile number, date of birth, plus any products purchased. We use this information to make your shopping experience as simple as possible. We will use it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

We also collect information about how you use our website, including unique online identifiers such as IP addresses which can identify a specific computer.

3. Disclosure of Your Information to Third Parties
We disclose your personal information to third parties under the following circumstances:

Service Providers
Cotton Traders may share your personal information with service providers and other third parties who need access to your information to provide operational or other support services‚ such as payment processors‚ shipping agents‚ and companies that help us improve our product and service offers and our Site. We require our service providers to keep your information secure. In addition‚ unless otherwise disclosed to you‚ our service providers are not authorized to use or disclose your personal information for their own marketing purposes.

Marketing Purposes
From time to time‚ Cotton Traders may share your personal information with carefully selected companies who may offer you products and services of interest. To opt out of this sharing‚ please contact us via one of the channels listed in the Contact Us section.

4. California Privacy Rights
If you are a California resident and Cotton Traders customer you have the right to request information from us regarding the manner in which we share certain categories of your personal information with third parties for the third parties’ direct marketing purposes during the prior calendar year. California law provides that you have the right to submit a request to Cotton Traders at our designated address.

For more details, please read our Security Statement

5. Cookies

What is a cookie?

Cookies are small files stored on your computer or device. They are created or updated when you visit a web site and are used to store information to assist in your web browsing experience.

The Cotton Traders web site utilises a number of cookies to store and track information. Some of these cookies are essential for your browsing experience, without them you would not be able to fully log in or retain the contents of your shopping basket. Other cookies are used to save information about your browsing habits, which can then be used to present you with more personalised and relevant content.

Since cookies only store information, there is no way that they can physically harm your computer or device. However if you wish, you can adjust your browser settings to clear all the cookie files stored by your computer, or alternatively you can disable them altogether. Please note that disabling cookies will also limit your ability to use this website and may prevent you from placing an order. Click the ‘Cookie Settings’ tab below for more information on how to adjust your browser settings.

We also have relationships with a number of carefully chosen suppliers who may set cookies whilst you are browsing this site. These non-intrusive cookies are used to present you with personalised content on this web site and others, and you are free to opt out at any time. Click the 'Cookie Settings' tab below for more information on how to do this.

At Cotton Traders we are committed to protecting your privacy. In compliance with the new legislation we want to be completely up-front and transparent in our use of cookies – see 'Cookie List' tab above for a complete list of cookies used on this web site. In addition we will continue to improve the privacy and cookie control available to you as the new technologies develop.

Web Site Cookies:

This web site uses cookies to anonymously track browsing information, in order to present visitors with personalised product options and recommendations. To reset all cookies from this site, please click the link below. To disable cookies altogether, please view the Cookie Settings section below.

Reset cookies